FAQs – Willow Point Resort

Frequently Asked

Let the journey begin, a world of adventures, relaxation, and memories awaits!

Reservation

Sorry! We do not allow pets at this time. Service animals are welcome. However, you must provide proper certification prior to arrival at the resort.

2. Can I Bring My Own Boat? Is There A Boat Ramp?

Guests are welcome to bring their own watercraft to our resort. We have plenty of overflow parking on our property. Guests assume all liability in the unlikely event any damage should occur. There is not a boat ramp on the property, but there is a public boat launch located approximately 5 minutes from us!

3. Do the Cabins Have WiFi?

Our internet is reliable satellite WiFi with a small bandwidth. It’s fast enough for email, work, internet searches, or YouTube, but not suited for constant video streaming. It’s strongest near the clubhouse and boosted from there to all of our lake cabins.

4. Is the beach sandy?

Cabins 1-5 are located near the sea wall. The beach here requires a step down from the cabins. Cabins 6-11 have a shadier/sandier beach that’s easier for guests to access the water. We typically see families with children congregate in this part of our resort.

5. Do You Allow RV Parking?

We do not have space or hook-ups to accommodate RV’s on our property. If you’re looking for RV parking near Lake Buchanan, we recommend Big Chief!

6. What Time is Check-In?

You can check in to your cabin between 4- 6 PM. Check out is at 11 AM.

7. Is There A Minimum Night Stay Required?

The minimum booking requirement is 2-nights, stays during Holidays require 3-nights.

8. Are Your Cabins Wheelchair Accessible?

The resort does not have ADA compliant cabins at this time.

Payment and Cancellation

1. What Happens If We Need to Cancel?

Cancellations for The Lake House require 90 days’ notice prior to arrival for a 50% refund of paid deposit. Cancellations for Cabins require 30 days’ notice prior to arrival for a 50% refund of paid deposit. “No Shows” will be charged the full reservation rental cost.

2. Can I Rent a Day Pass Instead of a Cabin? Itinerary Title

We do not give out day-pass access to our property.

3.How Far In Advance Can We Make a Reservation?

We accept reservations one year in advance.

4.Can I Book a Cabin and Invite My Friends Over?

Only registered guests are allowed on the property. Outside guest are not permitted.

5. Do you Accept Credit Cards?

We accept Visa, Master Card and Discover cards.